£0 – £375

Extracting Actionable Insights from Performance Data - June 2017

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Heriot-Watt University

School of Social Sciences

Riccarton

Edinburgh

EH14 4AS

United Kingdom

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Have you ever had the sense that your organisation is not fulfilling its full potential but you were never quite sure why? Like many organisations, your organisation probably has a lot of data but crucial intelligence remains hidden.

This one-day interactive workshop is designed to introduce the tools and techniques for extracting vital intelligence from your performance data and delivering targeted performance improvement. It also introduces 'Performance Planning and Learning' as a key managerial process essential for underpinning long-term sustainable performance.

  • Generate appropriate actionable insights from organisational performance data.
  • Avoid the common traps that often impact the way in which performance data is captured, analysed and presented in many organisations.
  • Develop a vital understanding of 'variation', not only in terms of its impact on the flow of work across organisations and interfaces with partners but also how to distinguish between 'signals and noise' in fast-moving operational and commercial data.
  • Interpret and translate insights from organisational performance data to inform strategy development and implementation, as well as optimise operational and commercial performance.

You will learn that improving the quality, timeliness and connectivity of managerial decision-making within organisations is vital to succeeding in the fast-changing world of today.

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Location

Heriot-Watt University

School of Social Sciences

Riccarton

Edinburgh

EH14 4AS

United Kingdom

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