Fast Skills Fridays - Mastering Difficult Conversations

Trainer - Matt Greenough

Do you dread the difficult conversation?

Are you allergic to awkwardness?

Do you cringe at the idea of conflict?

This session will give you some top tips and ideas to turn contentious encounters into opportunities for growth, learning and collaboration.

About the trainer

Matt worked as the Chief Special Adviser in the Welsh Government before starting his own communications consultancy, Words Matter Ltd. As the most senior adviser in Government, his job was to communicate complex and competing priorities internally for Ministers and the First Minister and shape external messaging for the media and stakeholders. During his career in politics Matt handled more crises than he cares to remember, working with senior politicians and officials to shape communications strategies. He continues to teach crisis communications, speechwriting, leadership techniques and media management to public sector leaders across the UK. As a trainer he leans heavily on his real-world experiences of working in a highly pressurised and political environment and works hard to ensure the courses have serious practical value to the participants.

Format

This is an online course, run on the Zoom platform. Please note our courses are not recorded. See our full terms and conditions at www.nujtrainingwales.org for more information about our booking procedures, cancellation policy and more.