First Steps to Managing a Great Cafe

If the ticket type for your region has sold out, please join our waitlist here https://www.smartsurvey.co.uk/s/116SQO/

Trainers/Facilitators:

• Paul Cottrell, Director of Turpin Smale Consultant with over 30 years of experience helping catering and hospitality businesses thrive within heritage settings
• Stephen Lowy, MDSE
• Emma Bunbury, Cambridgeshire County Council

What will be covered?

Get confident with the numbers behind your coffee and cake!

This friendly practical workshop is designed for individuals starting out on the journey of managing a cafe within their Museum, and wants a better understanding of where to start and what to concentrate on. We’ll break down the essentials from undressing profit and loss statements, costing dishes, tracking and managing margins, and the principles of VAT.

With practical tips and real examples this session will help you feel more confident about your business decisions, future trip advisor and food safety scores.

A short break will be included in the session.

Who should attend?

This session is aimed at those who have taken the decision to start operating a cafe for the first time or would like to build on their initial offer and increase their income.

Perfect for anyone who loves the creative side of café life, but wants to feel just as comfortable with the spreadsheets as they do with the coffee machine.

Learning objectives

At the end of the session you will leave with the tools to make smarter financial decisions, price your menu more effectively and style your spaces for sales by ensuring your offer is following best practice.

By attending you will understand:

• The basics of a museum cafe
• What your objectives are
• How to plan successfully
• How to set realistic targets
• What resources are required
• What the next steps are
• How to share knowledge with colleagues within your organisation

Accessibility

To help us ensure you get the most out of the session, you will be asked to email us with any access requirements you may have when you complete your order form. Please see the list of examples of adjustments we can make. This list is not exhaustive and we would be happy to accommodate other requirements where possible, please email us to discuss.

Eligibility

MDSE is funded by Arts Council England (ACE) to support museums in the South East of England within ACE’s Accreditation scheme. The South East is defined as the local authority areas of:

• Bedfordshire (Bedford Borough, Central Bedfordshire and Luton Borough)
• Berkshire (Bracknell Forest, Reading, Slough, West Berkshire, Windsor & Maidenhead and Wokingham)
• Buckinghamshire and Milton Keynes
• Cambridgeshire and Peterborough
• Essex, Southend-on-Sea and Thurrock
• Hertfordshire
• Kent and Medway
• Norfolk
• Oxfordshire
• Suffolk
• Surrey
• East Sussex and Brighton & Hove
• West Sussex

We prioritise places on our training programmes for museums which are Accredited or officially Working Towards Accreditation. ACE publishes the official lists of Accredited and Working Towards Accreditationmuseums on its website. Where possible we will make places available for museums which do not meet these criteria but the number of places will vary depending on the event format.

London tickets

MDSE is working with Museum Development London (MDL) to deliver some of our training and development programmes.

If you are working or volunteering for a museum in London you are eligible to attend this session.

Terms & Conditions:

For full details of our programmes conditions, see our Terms and Conditions on our website

By booking a place on to a Museum Development South East training event, you are agreeing to the following terms and conditions:

• That you are from a South East museum which is in Arts Council England’s Museum Accreditation Scheme. Where this is not applicable you acknowledge that MDSE will facilitate your attendance if availability permits and that you or your organisation will pay any fees which may apply.
• It is a condition of receiving this ACE funded training that the online evaluation sent to the email address provided at the point of booking is completed by the specified deadline. This deadline is in the email notification unless a paper evaluation is specifically requested and submitted on the day of the training session.
• By booking a place you agree that you will make every endeavour to attend the event and you will give us at least 24 hours’ notice if you need to cancel your booking. If you repeatedly cancel your booking without sufficient notice you agree that we may exercise our right to remove you from future event bookings.