First Time Manager

Moving into management for the first time? This energising course will give you the tools, mindset, and confidence to manage with clarity and purpose. Through hands-on activities, real-world scenarios, and expert guidance, you’ll learn how to communicate effectively, delegate wisely, and build a thriving team culture—starting from day one. Whilst designed for those in the cultural and heritage sector the course will be relevant for those working in any environment as it covers essential skills to manage effectively.

Overview of course content

• Shifting from individual contributor to manager
• Management skills and behaviours
• Delegating and decision-making
• Handling disagreements
• Setting goals and managing performance

Course learning outcomes

• Understanding core management skills and behaviours
• Developing and practising core management skills and behaviours including feedback
• Planning to transition confidently into line management roles

Delivery

This one-day course will be delivered online via Zoom across two consecutive half-days (3.5 hours).

The course will be very interactive, requiring participants to undertake activities during the sessions, some individually and some with others. Because of the nature of content, confidentiality will be required, and the training will not be recorded.

The learning outcomes map to the following areas of ARA’s competency frameworks;

• Aims and objectives
• Resource management
• Working with people
• Performance and impact
• Developing self and others

About our trainer: Sarah Wickham FARA is a highly experienced senior professional archivist and information manager. She is an accredited coach, with extensive experience across all areas of the UK archive and information management sector. Sarah brings her experience of working with numerous people and organisations through consultancy and mentoring, and her role as apprenticeship tutor.

Booking and delegate fee: £100 for ARA members, £140 for corporate members, £200 non-members

Please book your place via Eventbrite before Friday 27th March 2026. Joining instructions will be sent 24 hours before the start date.