FirstMedCommsJob Workshop: Kickstart your client services career

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Online Event

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Refund Policy

Refunds up to 30 days before event

Eventbrite's fee is nonrefundable.

Event description
This specialist workshop is for anyone applying for an entry level job in MedComms. It is subsidised by the Sponsors of FirstMedCommsJob.

About this Event

This is a FirstMedCommsJob Workshop, run online using the Zoom platform and led by Adrian Brown, independent healthcare communications trainer and coach.

These workshops, which build on the extensive, free, information resources at First`MedCommsJob.com, will enable participants to better prepare for their interviews with the MedComms agencies. And to learn and participate in the same way as face-to-face workshops, without facing the cost of travel and accommodation.

They include short PowerPoint presentations and interaction through exercises, discussion, breakout sessions for small groups and pairs, and opportunities for asking questions and making comments throughout.

Attendees will be sent details directly for the Zoom meeting a few days before the start of the workshop.

All attendees will receive a certificate of completion and have their name recorded here.

Note: Numbers are strictly limited to ensure maximum engagement for the attendees.

Timing and breaks

The sessions start at 09:30 and finish at 13:00 UK time. We will be online from 09:20 to troubleshoot any IT issues. However, even the keenest of participants in the most engaging virtual workshops can only sit in front of a screen for so long! So, rest and refreshment breaks are scheduled during each session, with time at the beginning and end for introductions and final questions.

Adrian Brown spent 25 years working in various client service roles in the healthcare communications industry and has now established Adrian Brown Consulting Ltd. to provide training and coaching for healthcare communications agencies, helping their employees become a little bit better at what they do. View Adrian's LinkedIn profile here.

Aim and content

This online workshop is intended for anyone seeking their first client services role (account executive, project manager) in a medical communications agency and who wants to know how to go about this and what the role involves.

The full programme is below.

Learning objectives

After the workshop, participants should be able to:

• Describe how medical communications agencies work with the pharmaceutical industry and what they do

• Explain the role of client services within the agency and the skills needed to succeed

• Understand how to take the first step into a client services role in the medical communications industry


No preparation is required before this workshop, however you are encouraged to explore the information resources provided, free of charge, at FirstMedCommsJob.com.


09:30: Introductions and using the Zoom interface

Zoom: screen setup and how to participate by chat, non-verbal communication, polls and breakout rooms.

The role of medical communications agencies

• What they do

• Who they are

• How they work

Client service roles in medical communications agencies

• The role of client services

• What they do and why they are needed

A day in the life

• What does the job look like? (a brief case study)

10.30 BREAK

Essential skills in client services

• What skills do I need to succeed? This will be illustrated by short exercises focused on three key skills; briefing, scheduling and budgeting.

12.00 BREAK

Next steps in finding a role

• What should I include on my Curriculum Vitae?

• How can I best prepare my application and interview?

• Useful resources


Informal discussion about careers in MedComms – Peter Llewellyn of NetworkPharma

13:00 FINISH

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Online Event

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Refunds up to 30 days before event

Eventbrite's fee is nonrefundable.

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