We are developing a new way of analysing the comment boxes in patient surveys so that they can be used more effectively to improve health services- using similar technology to that used to analyse reviews in website shopping. We are also developing a website that will show the results of our analysis.
We would like to design our website together with patients, carer and healthcare professionals, so that it can be used by everyone and so that it will be useful to everyone.
We are therefore holding a series of special focus groups to do this. If you take part you will be recompensed for time and reasonable expenses. Lunch and refreshments will be provided.
If you would like more information about the focus groups or our study you can contact Daria, the study manager, at D.M.Tkacz@soton.ac.uk. You can also visit our website www.present.org.uk