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Share Foundation Level Communication Skills
• Patient experiences – why communication matters• Recognising barriers to communication• Key communication skills for: - Handling patient cues - Listening & responding to patients concerns, needs & preferences - Handling patients’ emotions sensitively & responding to difficult emotions
The Christie Facilities staff (Bands 1-4)
Email firstname.lastname@example.org, call 0161 918 2012 or visit @TheChristieSoO
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