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FREE customer services training
Mon, 6 Mar 2017, 09:30 – Mon, 13 Mar 2017, 14:30 GMT
Monday 6th March 9:30 – 14:30
Tuesday 7th March 9:30 – 14:30
Wednesday 8th March 9:30 – 14:30
Thursday 9th March 9:30 – 14:30
Friday 10th March 9:30 – 14:30
Monday 13th March 9:30 – 14:30
Are you hoping to return to work soon? Struggling to find vacancies that you are qualified for? Feel like you’re up against thousands of other applicants? This course combines essential employability skills like CV and application writing, interview techniques with an introduction to the competences required for working in Customer Services.
Our course combines essential employability skills like creating a CV, application writing and interview techniques with an introduction to the skills you need to work in customer services. There is no exam to take at the end of this interactive course. Each unit is assessed through the activities, discussions and worksheets you complete during the course. Don’t worry if you have been out of education for some time; there are no entry requirements and our experienced tutor will support you throughout the course.
If you complete the course successfully, you will have a Level 1 Extended Award in Learning, Employability and Progression (this can be listed as Level 1 Award in Customer Service and Employability on your CV).
Soha tenants will have priority for the limited places.