Why attend this course?
If you have a team, whether they are employed or self-employed, it is important to set and manage goals so that you are all working towards the success and vision of the practice. Most clinicians have not had leadership and management training and feel uncomfortable having conversations with their team about goals and performance issues.
What the course covers:
Join Celia for a one hour online seminar where she will take you through the following:
• Setting objectives with your team
• Defining key results that will indicate you have achieved the objectives
• How to run your 1-2-1s and appraisals with your team members
• Dealing with under performance
* Communicating more effectively
You’ll leave the workshop with:
• Examples of objectives and key results
• Frameworks to use to conduct 1-2-1s and appraisals
• How to structure questions in your meetings
• Effective ways to make difficult conversations easier
• Communication tips
You’ll leave with an action plan that you will feel confident and comfortable implementing which will help you work much better together as a team achieving your clinic vision without feeling like it is all down to you
Previous course attendees have this to say:
‘Once again Celia has provided a practical and informative workshop. As health professionals we are aware of how little we know about managing staff and today has helped to show me how to start improving my staff’s engagement and efficiency’
‘If you manage people then this is one day you can’t afford to miss.’
‘This course gave me some structure to use when resolving conflict or underperformance issues. I found the suggested format for 1-2-1 reviews very helpful – especially for associates. I feel these helpful tips will help me manage my staff better.’‘This course gave me some structure to use when resolving conflict or underperformance issues. I found the suggested format for 1-2-1 reviews very helpful – especially for associates. I feel these helpful tips will help me manage my staff better.’
Who is this course for?
Any practice owner or practice manager who manage team members
