Front Desk Mastery: Medical Receptionist & Medical Secretary Essentials

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The Medical Receptionist & Medical Secretary Essentials course is a straightforward guide to excelling in healthcare administration. Designed with simplicity and efficiency in mind, this course delivers the skills and knowledge needed to work effectively in a medical front-desk or office environment. From appointment handling and patient confidentiality to communication and medical record systems, the content focuses on what really matters in a modern healthcare setting.

You'll learn the essentials of scheduling, NHS systems, dealing with sensitive data, and maintaining professional interactions. Whether you're aiming for a role in a private clinic or a busy NHS practice, this course provides the clarity and confidence to manage front-desk responsibilities. The Medical Receptionist & Medical Secretary Essentials course offers a clear route to becoming an indispensable part of any healthcare team—without fluff, filler, or fuss.

👉 Enrol now via One Education Eventbrite and take control of your future.

👉 Explore more courses on One Education.

• Course 01: Medical Receptionist
• Course 02: Paediatric First Aid & Medical Emergencies
• Course 03: Effective Communication Skills Course
• Course 04: Personal Hygiene
• Course 05: Time Management Diploma
• Course 06: Infection Prevention Training

Learning Outcomes:

• Understand the daily tasks of a medical receptionist or secretary.
• Manage patient data using medical administration systems securely.
• Handle bookings, cancellations, and urgent appointments professionally.
• Communicate effectively with patients, staff, and external providers.
• Maintain records in compliance with data and healthcare regulations.

Who is this course for?

• Anyone seeking a career in medical administration or receptionist work.
• Job seekers wanting to work in NHS or private medical practices.
• Office staff in healthcare aiming to improve communication skills.
• Career changers interested in entering the healthcare admin field.
• Those returning to work and needing updated admin-based training.

Career Path (UK Salary Estimates):

• Medical Receptionist – £20,000–£25,000 per year
• Medical Secretary – £22,000–£30,000 per year
• GP Practice Administrator – £23,000–£28,000 per year
• Healthcare Administrator – £21,000–£27,000 per year
• Hospital Ward Clerk – £20,000–£26,000 per year
• Clinical Office Coordinator – £25,000–£32,000 per year