What career opportunities can I pursue after completing the course?

Graduates can explore roles such as hotel receptionist, front desk coordinator, administrative assistant, customer service representative, and office administrator.

Thursday, April 17

Front Desk Skills Training Level 3 - Online Course

By NextGen learning

Gain essential skills in customer service, communication, and office management with our Front Desk Skills Training Level 3 course.

Date and time

Location

Online

Good to know

Highlights

257 days, 13 hours, 30 minutes
Online

Refund Policy

Refunds up to 7 days before event

About this event

Course Curriculum

Module 1: Introduction to Reception and Receptionist
Module 2: Business Telephone Skills
Module 3: Representing Your Boss and Company
Module 4: Mail Services and Shipping
Module 5: Travel Arrangements
Module 6: Organising Meeting and Conferences
Module 7: Time Management
Module 8: Record Keeping and Filing Systems
Module 9: Business Writing Skills
Module 10: Organisational Skills
Module 11: Communication Skills
Module 12: Customer Service
Module 13: Effective Planning and Scheduling
Module 14: Invoicing/Petty Cash

(See full curriculum)

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NextGen learning