£399.45

Front of House and Reception Workshop

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Location

Glasgow

1 William Street

Glasgow

G3 8HT

United Kingdom

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Front of House/Reception

You will leave this 1 Day Workshop knowing how to choose words others want to hear.

  • £37 billion worth of business is lost at Front of House in the UK

  • 45% of clients abandon their enquiry when they believe their questions remain unanswered

  • 58% will never give a company a second chance after a bad interaction

  • Burnout is a real problem for frontline teams leading to disengagement with the client

  • 70% of clients will buy-in based on how they are made to feel

Throughout February 2020 I am running 1 day Seminars in London (12th February), Leeds (26th February), Glasgow (28th February) & Dublin (7th February) to address exactly these issues. Issues that are costing your Practice £000’s in lost revenue (not to mention the money you are pouring into your marketing to generate new enquiries.)

Who should attend? Your Front of House Team and/or your Practice Manager or Business Manager who oversees the daily activity at Front Desk.

The investment for this Workshop is £399.45pp

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Date and Time

Location

Glasgow

1 William Street

Glasgow

G3 8HT

United Kingdom

View Map

Refund Policy

No Refunds

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