FULLY BOOKED - Academy: Online Crisis Response and Media Relations

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This course will give you the chance to build your crisis management skills through real-life examples. Throughout the session, you will work through a fictional crisis scenario using a private online crisis simulation platform. The interactive crisis simulation will require you to develop a strategy, create messaging, and tailor your response to the needs of online audiences.


  • Audience: AIO to G6 (dependant on experience)
  • Level: advanced
  • Presenter: Tallie Proud

Learning outcomes:

  • This course will include real-life examples from the public and private sector as well as some useful models and checklists.
  • In three phases spread through the day, participants will be asked to work in teams to handle an unfolding fictional crisis scenario using a private online crisis simulation platform, Crisis90
  • Participants will be guided through three stages where they will be able to compare their strategic responses, key messages and tactical approaches

Access the course

The training is a half-day and is highly interactive, with small groups of delegates, and regular screen breaks.
The training will be hosted on Zoom. Most departments will need to use ‘browser mode’.

*This course is worth 10 CPD & CIPR points*

You need to make sure you receive a confirmation email. If you do not, use your Eventbrite account to check if you do have a ticket, or confirm by emailing gcsbookings@cabinetoffice.gov.uk.

Full details on how to log on will be sent via email at a later date.

The webinar link will be open 30 minutes beforehand to allow time to help anyone having problems connecting. Please follow the link we will email you the day before the webinar is due to take place.

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