£30 – £60

Future Airports: From Here to Where?

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Help us to reimagine the future passenger journey, one that is holistic across operational and commercial touchpoints.

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Future Airports: From Here to Where?

Tuesday 15th September 1400 - 1700 (UTC)

and

Wednesday 16th September 1400 - 1630 (UTC)

Portland Design, together with the influential travel retail blog Trunblocked.com are launching a webinar series – Future Airports: From Here to Where? – to be staged across two half day webinars on the 15th and 16th September 2020.

This event will bring together a remarkable line-up of speakers and panellists from both inside and outside the airport and travel retail industry. This is no time for insularity, so our aim is to deliver brand new thinking towards the many challenges that lie ahead of us.

The key focus is the future. We will be covering the entire airport experience. We believe that airports need to repurpose themselves and reimagine the consumer experience. So, both webinar days, featuring a combination of live studio panel sessions, pre-recorded interviews and virtual connectivity, will be dedicated to covering all the elements that revolve around the customer's experience - both the operational process and the commercial components of the holistic experience.

Importantly, we will also be exploring in detail new commercial models. The new reality is that airports will have to deliver more convenient and compelling experiences aligned with new types of revenue. We do not apologise for the fact that we fully intend to tackle the principle issues facing the industry head on.

So, if you are an airport authority, airport owner, institutional investor, retailer, F&B operator, brand, airline or planner, there will be something here that should create real interest. Please see below for the webinar series Programme Schedule…

Programme Schedule Day 1

September 15 2020. 1400 - 1700 (UTC)

* Should Airports Reimagine a Different Future?*

Ibrahim Ibrahim, Managing Director - Portland Design

Christina Cassotis, CEO - Pittsburgh International Airport

Polly Barnfield, CEO - Maybe*

Dr. Lutz Weisser, Managing Partner - amd Sigma Consulting

* A Changing Environment. What IS going to work?*

Lewis Allen, Senior Director - Portland Design

Miya Knights, Head of Industry Insight - Eagle Eye Solutions

Rory Sutherland, Vice Chairman - Ogilvy UK

* Can We Learn from the High Street?*

Mary Wallace - IBM Global Business Processes

Kim Gray, Director, Business Development - Airports & Travel Retail Europe - Unibail-Rodamco-Westfield

* Different Perspectives on New Retail and Food & Beverage*

Walter Seib, CEO - HMS Host

Kevin Zajax, CEO - Ground Control

* Business Partnership Under Pressure - New Commercial Pillars and Principles*

Julian Jäger, Joint CEO - Vienna International Airport

Francois Bourienne, Commercial Director - AGS

Adil Raihani - For1314 Consortium

Martijn Steur, Managing Director - Kinetic Consultancy

Programme Schedule Day 2

September 16 2020. 1400 - 1630 (UTC)

* How Doable is Digital? And What Could it Do? *

Stéphanie Metz-Thevenod, Executive Vice President - Lagardère Travel Retail

Michael Raasch, Head of Airline Solutions - AOE

* Brands and Retail Theatre: A Bigger or Lesser Choice?*

Stewart Dryburgh, General Manager - Nestlé International Travel Retail

Jérôme Le Page, Marketing & Business Development Director - JC Decaux

Heidi Van Roon, Founder & President - Spark Group of Companies

Moyra Race, Founder - Strategic Buying Consulting Services

Rory Sutherland, Vice Chairman - Ogilvy UK

* How can Travel Retailers Retain their Share?: Learning from the Disruptors*

Ibrahim Ibrahim, Managing Director - Portland Design

More panellists TBC

* What Will Customers Expect? The Future Passenger Journey Explored*

Sally Allington, CEO & Founder - Ethos Farm

Anne Kavanagh, Founder - Kavanagh Communications

Kim Gray, Director, Business Development - Airports & Travel Retail Europe - Unibail-Rodamco-Westfield

Miya Knights, Head of Industry Insight - Eagle Eye Solutions

* The Future Commercial Platform: New Metrics, Opportunities and More*

Herculano Rodrigues, Associate Director - Retail and Commercial Spaces - Javelin Group

Adil Raihani - For1314 Consortium

Ibrahim Ibrahim, Managing Director - Portland Design

Lewis Allen, Senior Director - Portland Design

We are charging £25 GBP + VAT (£30 total) for each half-day webinar & £50 + VAT (£60 total) for both days. After direct costs, we are pleased to announce that, from the proceeds, we will be funding bursaries for people with disadvantaged and diverse backgrounds from outside the industry, as well as for those who have recently joined the industry, to take up the certified online learning programme of the Duty Free World Council's Academy.

For group bookings of 10 or more please contact Peter Marshall at peter@trunblocked.com

We look forward to you joining us.

Ibrahim Ibrahim, Managing Director, www.portland-design.com

Peter Marshall, Founder, www.trunblocked.com

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