We’re very pleased to welcome airline professionals from across Europe and other regions to a special in-person event in London. Having seen great engagement with our workshops around the world, we’re excited to bring this event to the UK and focus on the real-world challenges and opportunities airlines in the region face today.
Hosted by 15below, in partnership with Amadeus and iCoupon, this free, one-day event will explore how digital tools and advanced technology are helping airline teams deliver more connected, empowering passenger experiences.
As airlines across Europe respond to growing passenger demand, evolving traveller expectations, and operational pressures- including recent industrial action, digital transformation has never been more important. Together, we’ll explore how automation, hyper-personalised communication, and AI-informed service recovery strategies could help improve efficiency, reduce costs, and strengthen customer loyalty.
Key topics include:
- How technology can support smoother, more proactive service recovery
- How leading airlines are managing IROPS as business-as-usual
- Staying ahead of fast-changing legal and regulatory requirements
- Finding the right balance between people and technology
You’ll also have the opportunity to connect with your peers from across the region, sharing ideas, challenges, and practical solutions in a collaborative, interactive setting.
Places are limited to encourage meaningful conversation and networking. We’re pleased to welcome up to three participants per airline.
