Future‑Proofing NHS Operating Models

NHS organisations face sustained pressure—rising demand, workforce constraints, financial challenge and the need to deliver sustainable, high‑quality care. Incremental change is no longer sufficient.

This launch webinar explores operating model redesign from a Board perspective, focusing on how AI, digital tools and collaborative approaches can accelerate improvement and underpin long‑term sustainability across NHS Foundation Trusts in England and Health Boards in Wales and Scotland.

Tricordant will share practical insights from recent assignments and discuss what Boards should sponsor, govern and sequence to enable safe, coherent redesign—where AI genuinely adds value, and where careful judgement is required.

What you’ll learn

• Board‑level priorities for operating model redesign: decision‑rights, accountability and the structures that enable performance.
• Where AI helps (and where it doesn’t): using AI‑enabled diagnostics to pinpoint opportunities and digital twin techniques to test change before implementation.
• Embedding change sustainably: leadership behaviours, engagement and the conditions for collaborative, cross‑organisational working.
• First steps: pragmatic steps to build momentum and reduce delivery risk

Speakers

• John Deverill — Board‑level perspectives on governance, accountability and transformation in complex health systems.
• Andrew Liles — Executive insights on operating model redesign and leadership across NHS organisations.
• Alastair Mitchell‑Baker (Tricordant) — Organisation design specialist leading Tricordant’s NHS operating model work.

Access & joining

• Registrants receive the Zoom link automatically via Eventbrite.
• Closed‑captions will be available. Please indicate any accessibility needs at registration.
• A recording and slides will be shared with registrants (subject to speaker approval).