Please ensure you check your chosen session time is correct as sessions cannot be refunded with less than 24hrs notice.

Refunds are only given with a minimum of 24hrs notice before session start time.

We may be able to transfer a session to an alternative date so long as the original session has not expired, this is subject to availability.

Eventbrite's fee is non-refundable.

Entry cost is per session

• Children (Under 3 years) - £3
• Children (aged 3-5) — £5
• Children (aged 6-12) — £5
• Adults — Free. In order to adhere to social distancing we can only allow 1 adult entry per child.

Strict 1 hour sessions are in place with a 30 min gap in between in order to clean the area/ equipment.

NHS QR Code available to assist with Track and Trace.

With the relaxation of restrictions from 19 July, the health and wellbeing of everyone that visits Get Wild! remains our highest priority and for that reason we will be keeping the current daily session times to allow us to continue the additional cleaning regimes we’ve had throughout the pandemic and hand sanitiser will continue to be available. Whilst we remain with the current session times unfortunately we cannot accommodate parties, this will be monitored and reviewed and the site updated accordingly.

Keeping you safe

While face coverings will become a personal choice from 19th July, we expect everyone visiting The Galleria to wear a face covering, unless exempt. Our teams will continue to wear masks to protect those around them. We ask that anyone visiting Get Wild! treats fellow guests and staff with respect and gives each other a little bit of extra space as we get used to this more relaxed approach.

In order to keep everybody safe we have introduced a number of measures including:

• Online Booking Only
• Amended session times
• Reduced capacity (and max of 1 accompanying adult per paid child space)
• Enhanced Cleaning regimes for high traffic areas
• Hand sanitiser stations

We've got new rules to keep you all safe. Please help us by:

• Practicing social distancing
• Utilising the hand sanitising facilities provided, particularly at the beginning and end of play
• Not exceeding maximum occupancy limits for play equipment
• Avoid touching faces
• If needed- only coughing or sneezing into a tissue or arm
• Use bins for all litter

We appreciate some of these will be easier for adults than younger children! We ask please that accompanying adults support their children in adhering to them as much as possible.