Public policies and programs are created and delivered in complex and uncertain environments. We need to become more comfortable with not knowing all the answers and making progress even when we’re not sure. This webinar will explore strategies for working more confidently with uncertainty and ways to gather and build on the different views and approaches that can help us navigate a way through.

If you have any questions about this event please email

fdalearn@fda.org.uk

Booking policy: Please book early as events do sell out and we can only admit you if you have booked and pre-paid. If you wish to have your email address removed from Eventbrite after the event, please contact fdalearn@fda.org.uk

From 1 January - Service fees: Eventbrite charges service fees and payment processing fees. Those paying via invoice to FDA Learn/Keyskills will be charged £10 administration fee. Please consider your options for payment as this will be effective as from 1 January 2018.

Refund and cancellation policy: Contact fdalearn@fda.org.uk for any queries regarding refunds and cancellations.

In order for you or your funder to receive a full refund, cancellations must be received at least ten working days before the event (a credit towards another event will not be given). Please note for cancellations received after the ten days window will not be eligible for a refund (a second chance to claim a free course will not be given for new members). Refunds will not be available for the registrants who choose not to attend an event, however FDA / Keystone members who do attend will receive a full refund. Should we need to cancel an event, we will contact you as soon as possible and will refund 100% of the fee you have paid.