£5 – £25

Good Services Book Launch

Event Information

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Location

Location

Newspeak House

133 Bethnal Green Road

London

E2 7DG

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 1 day before event

Eventbrite's fee is nonrefundable.

Event description

Description

An event to celebrate the launch of Good Services, a new book about how to design services that work for users

Good service is a book about what makes a good service, and how to design services that work for users. It took a lot of work to make, so we’re having a party to celebrate!

Talks by Lou Downe and Sarah Richards about all things services - good, bad and ugly - followed by a conversation between both speakers on writing books about emergent disciplines.

And if that wasn't enough, music, a special gin from The Electric Spirit Co and an opportunity to buy posters, stickers and (more!) books.

There will be live music after the talks and a promise of a party atmosphere.

Talk by Sarah Richards

Founder of the content design movement, Sarah pioneered the standards during her 10-year career with the UK government. As head of content design for the Government Digital Service (GDS), Sarah created and implemented the content strategy for the GOV.UK website.

Talk by Lou Downe

Director of Housing and Land transformation for the UK Government, based at Homes England and author of Good Services - a book about how to design services that work. They were previously Director of Design for the UK Government, where they established the cross-government standards for good services and founded the discipline of service design, building a community of over 3,000 designers, user researchers and content designers across government.

Gin by Electric Spirit Co.

Founded by James Porteous (ex EY Seren and Engine, now distiller extraordinaire). James has been a long term service design friend through the years, and gave it up to distill amazing gin that just so happens, matches the colour of the book!

Music from a live band, followed by Sarah Drummond (aka. DJ Drummondbass).


Party and Talks Schedule

18:00 - Arrivals

18.30 - Welcomes

18:40 - Talk by Sarah Richards

19:10 - Talk by Lou Downe

19:30 - In conversation with Sarah and Lou, with questions from the audience

20:00 - Shake a leg and celebrate!


Tickets

We have a variety of limited tickets for the event.

All tickets include a free drink on arrival.

Our tickets include a exclusive poster, designed for the launch, and if you haven't got the book already, you can grab a copy as part of a ticket or on the night. Posters will also be on sale during the evening.


Entry - £5

Entry + poster = £10

Entry + poster + book = £25


The posters were designed by Daly Lyon and will also be on sale during the evening.

Good Services Posters


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Date and Time

Location

Newspeak House

133 Bethnal Green Road

London

E2 7DG

United Kingdom

View Map

Refund Policy

Refunds up to 1 day before event

Eventbrite's fee is nonrefundable.

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