Starting or restarting group services via an SLA with a professional

In these sessions, we'll explain the steps you need to follow to complete a new, COVID-safe, SLA (Service Level Agreement) with your Service Provider.

Each session will run for a maximum of 90 minutes. A short presentation will be followed by the chance to ask questions.

We need every group wishing to (re)start a group service under an SLA to send a volunteer to one of these sessions.

The paperwork for (re)starting group services under an SLA is different from that being used to (re)start social activities. So, a volunteer from your group needs to attend a Zoom session to learn about the process and paperwork for (re)starting group services under an SLA even if they've already joined a Zoom session to learn about the social activities process and paperwork.

The volunteer who attends needs to be a Coordinating Team member and/or the person who will lead on developing the SLA. You must not (re)start a service unless a volunteer from your group has attended a Zoom session, as the service will not be covered by our insurance.

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This meeting will take place via Zoom, a video conferencing application (similar to FaceTime or Skype) which allows you to participate via your PC at home, your tablet or your mobile phone. You may need to download the Zoom app to your device before you join a session.

When you join an online session, you can see and interact with the other participants on your screen. You can choose to use your device’s camera or to just be a voice in the discussion. You can also simply join the meeting by phone, including from a landline.

Once you have registered for an event, the information for joining the meeting will be emailed to you.

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Data protection

The MS Society will use the information provided via the third party data processor Eventbrite to process your registration and participation for this event and may also use it to improve our service and communication to you through data analysis. We process this information on the lawful basis of legitimate interests in support of our goal of a strong community and independent lives. By providing the information you agree to the data being processed and stored as outlined above.

Privacy notice

To find out how we use and manage your personal data you can see our full privacy notice at www.mssociety.org.uk/privacy. Our updated notice contains more information about our processing of your data and your rights. You can also call our Volunteer Support Team on 0300 500 8084 (#3) to get a copy or to change what you receive from us. We promise as the MS Society to respect and keep secure your personal information.