Handling Information in Care Online Course

In the healthcare and social care sector, handling information in care is not just a legal obligation—it's a foundation of ethical practice, especially when supporting individuals with learning disabilities. This course offers in-depth knowledge and essential skills to manage, record, store, retrieve, and share information safely and legally.

Whether you’re a newcomer to healthcare, a carer, or a support worker seeking professional development, this course is tailored to enhance your competence in safeguarding sensitive data. You’ll explore data protection laws, GDPR compliance, consent protocols, and how to apply them when dealing with individuals who have learning disabilities.

From real-life case studies to practical templates, this course ensures you handle all forms of information — verbal, written, electronic — with integrity, responsibility, and confidence.

Learning Outcomes

1. Understand core principles of handling care information responsibly and legally.
2. Identify key legislation and regulations that govern information in care.
3. Develop skills for secure data handling and information sharing.
4. Explore ethical considerations when working with learning disabilities.
5. Apply confidentiality practices in everyday care settings.
6. Demonstrate safe storage, retrieval, and disposal of sensitive data.

Course Link: Handling Information in Care

Course Curriculum

Module 1: Introduction to Handling Information in Care

• What is Information Handling?
• Importance in Health and Social Care
• Types of Information: Verbal, Written, Digital

Module 2: Legal and Regulatory Frameworks

• Data Protection Act (DPA)
• General Data Protection Regulation (GDPR)
• Caldicott Principles
• Common Law Duty of Confidentiality

Module 3: Confidentiality in Care Settings

• Importance of Confidentiality
• Situations When Disclosure is Justified
• Confidentiality and Learning Disabilities
• Policies and Procedures in Care Settings

Module 4: Recording and Documentation Practices

• Accurate Record-Keeping
• Best Practices in Documentation
• Mistakes to Avoid
• Tools for Record Management

Module 5: Sharing Information Securely

• Consent and Capacity
• Verbal vs Written Consent
• Multi-Agency Collaboration
• Role of the Information Governance Lead

Module 6: Secure Storage and Disposal of Information

• Physical vs Digital Storage
• Password Protection and Encryption
• Disposal Procedures
• Data Breach Response Plans

Module 7: Supporting Individuals with Learning Disabilities

• Understanding Cognitive Impairments
• Communicating Information Clearly
• Safeguarding and Best Interest Decisions
• Empowering Through Accessible Information

Module 8: Practical Scenarios and Case Studies

• Real-Life Examples of Poor and Good Practice
• Risk Assessment in Information Handling
• Reflective Practice in Action
• Care Plan Creation and Review

Module 9: Final Assessment and Certification

• Multiple Choice Quiz
• Case-Based Scenario Evaluation
• Digital Certificate of Completion

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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.