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In 2020, the National Student Survey (NSS) was completed by 70% of final-year students across 407 higher education institutions. The student satisfaction score produced from the findings of this survey covers a range of academic areas, including receiving feedback from tutors, library facilities, personal development opportunities, and more.

With such a large percentage of the student body participating in the survey, universities currently have access to rich data but it can be difficult to make peer comparisons and extract usable insight. All student data can be used to improve the student experience, so what can be done with NSS data?

In this fascinating demonstration and discussion, you will learn:

• The importance of university segmentation when analysing student satisfaction

• Different ways to group institutions, from financial and teacher to student ratio, to the percentage of lower-income or privately educated students.

• Examine the variance in NSS scores within a segment, while keeping university names anonymous

• How highlighting variations in National Student Survey scores can help to identify potential causes and solutions

When will I receive a link to the event?

This is an online event that will be conducted via Microsoft Teams. Once you have registered, the host will send you a link to the event.

Disclaimer:

This webinar is for IT, marketing, and business professionals (or equivalent) within the higher education industry. Crimson reserves the right to refuse entry to any person or competitors.