Actions and Detail Panel
Helping Public Authorities provide accessible services
Wed 24 May 2017, 09:30 – 13:00 BST
As part of the 'Every Customer Counts' initiative, the Equality Commission is holding a conference to encourage Public Authorities to adopt measures which promote better access to their services for disabled people.
Date: Wednesday 24 May, 9:30am-1:00pm (finishing with lunch)
Venue: Malone House, Belfast
The conference will focus on:
- the three steps to success: Policy, Audit, Action
- provide advice and useful tips for promoting accessible services to those with a range of disabilities
- explain the links between the Every Customer Counts initiative and public authority considerations such as the Disability Discrimination Act (DDA), disability duties (disability action plans), and UNCRPD
- highlight good practice and the experiences of public authorities and disability sector organisations
Full programme is available online: www.equalityni.org/PublicSectorConference
Who should attend?
Public sector employers, customer service managers, front of house staff, equality officers.
For further information or assistance please email firstname.lastname@example.org or contact Frances on 028 90500 650.