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Helping Public Authorities provide accessible services

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Malone House

Barnett Demesne, Belfast

BT9 5PB

United Kingdom

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As part of the 'Every Customer Counts' initiative, the Equality Commission is holding a conference to encourage Public Authorities to adopt measures which promote better access to their services for disabled people.

Date: Wednesday 24 May, 9:30am-1:00pm (finishing with lunch)
Venue:
Malone House, Belfast


The conference will focus on:

  • the three steps to success: Policy, Audit, Action
  • provide advice and useful tips for promoting accessible services to those with a range of disabilities
  • explain the links between the Every Customer Counts initiative and public authority considerations such as the Disability Discrimination Act (DDA), disability duties (disability action plans), and UNCRPD
  • highlight good practice and the experiences of public authorities and disability sector organisations

Full programme is available online: www.equalityni.org/PublicSectorConference

Who should attend?
Public sector employers, customer service managers, front of house staff, equality officers.

For further information or assistance please email edtraining@equalityni.org or contact Frances on 028 90500 650.

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Date and Time

Location

Malone House

Barnett Demesne, Belfast

BT9 5PB

United Kingdom

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