High Conflict Dispute Resolution
High Conflict Dispute Resolution

High Conflict Dispute Resolution

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Anthony Gold Solicitors

The Counting House

53 Tooley Street

London, United Kingdom

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-Despite what many believe, it is quite possible to reach successful outcomes with clients in a High Conflict dispute resolution environment-

Have you ever wondered why some meetings end before they really begin, with a flurry of accusation and counter accusation, as your clients seem powerless to stop themselves and you feel powerless to do anything to help. Is there anything you could have done differently? If so, what, when and how?

If you want to help these clients it is essential that you understand them and engage with them at a deep compassionate level before preparing them to engage with each other in a productive and constructive way. This process must begin at the earliest opportunity.

You will need to ‘earn their trust before you can spend it’ and you have a very short period of time to do so in your preparation meetings. A tall order? Perhaps?

Highly effective preparation strategies and skills for mediation and collaborative practice

This 1 day course will;

  • Help you to prepare your clients psychologically and emotionally to make decisions together in mediation
  • Help you avoid being caught out when the joint meetings begins and you have to call on the preparatory work you have done with your clients.

You will learn;

  1. How to prepare yourself to engage at a deep empathic level with your client- Self preparation;
    1. Understanding what we are like with our client’s influences and our client with ours
    2. Mindfulness exercises for you and your client to cope with anger, anxiety and blame (short video)
    3. Prepare yourself for a calm, centred, curious, compassionate approach
  1. How to really understand how your client and why- Your conflict competent profile analysis/inventory
    1. An introduction to the importance and relevance of brain anatomy
    2. An introduction to NLP and other solution focussed approaches
    3. How to understand what really matters to them-their drivers
  1. How to create a deep connection with your client in preparation for mediation-preparing the client to engage in mediation in a productive and constructive way
    1. Advance empathy skills
    2. Sequential circular reflective questioning model to facilitate insight and possibility thinking in preparation 
    3. Embedding the learning in preparation 
  1. How not to start a meeting
    1. Don’t start with an agenda! Why not?

The Result will be fewer surprises and better outcomes for you, your clients and their families


  • Exercises,
  • videos,
  • demonstrations,
  • presentation,
  • resource materials,
  • references for further research

Trainer: John Hind, Director of Compass Resolution Training, former Collaborative lawyer, Family and Civil Accredited Mediator, NLP Coach, Resolution and CLT trainer (Former Law Society Trainer)

Cost: £160.00 plus vat for 6 hrs continuing development (14 places only)

Registration 09.00, Morning 09.30-13.00, Afternoon 13.30/2.00-17.00/17.30


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Anthony Gold Solicitors

The Counting House

53 Tooley Street

London, United Kingdom

View Map

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