Hospitality Assessor Online Course

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

The Hospitality Assessor course is designed for individuals who aspire to excel in hospitality assessment, hotel management, and revenue optimization. This course provides in-depth knowledge of hospitality operations, food safety, customer satisfaction, and revenue management. Participants will develop essential skills in evaluating service quality, conducting staff training, and implementing food safety management systems. Through practical insights, real-world examples, and structured learning modules, learners will understand the business prospects, recruitment processes, and operational standards in the hospitality industry. This program equips students to become professional hospitality assessors, capable of monitoring, analyzing, and enhancing service quality across hotels, restaurants, and hospitality establishments.

Learning Outcomes

1. Understand the fundamentals of hospitality assessment and operations globally.
2. Apply revenue management strategies to maximize hotel profitability efficiently.
3. Analyze customer satisfaction to improve hospitality service quality consistently.
4. Implement food safety management systems effectively in hospitality settings.
5. Conduct staff training and development programs to enhance performance.
6. Evaluate key performance indicators to measure hospitality success accurately.

Course Link: Hospitality Assessor Online Course

Course Curriculum

Module 01: Introduction to Hospitality and Revenue Management – Explore hospitality operations, management principles, and revenue management fundamentals.

Module 02: Business Prospect of the Hospitality Industry – Identify hospitality industry opportunities and global market potential.

Module 03: An Overview of Hotel Industry – Understand hotel structures, types, and operational frameworks.

Module 04: The Process of Selection and Recruitment in Hospitality Industry – Learn effective recruitment and selection processes for staff.

Module 05: The Process of Development and Training in Hospitality Industry – Develop staff skills through structured training programs and evaluation.

Module 06: Hospitality Management Operations – Examine hotel operations, service delivery, and management practices.

Module 07: Management of Service Quality in Hospitality Industry – Assess and enhance service quality to meet customer expectations

.Module 08: Importance of Revenue Management – Learn techniques for optimizing revenue and maximizing profits.

Module 09: Key Performance Indicator in Hospitality Revenue Management – Measure and analyze performance metrics for operational improvement.

Module 10: The Revenue Management – Implement pricing, inventory, and demand management strategies effectively.

Module 11: Customer Satisfaction – Evaluate customer experiences to ensure loyalty and repeat business.

Module 12: Supervision of Food Safety – Monitor and maintain hygiene standards in food service operations.

Module 13: Food Safety Legislation – Understand legal requirements and compliance standards in hospitality.

Module 14: Food Safety Management System – Implement structured systems for maintaining food safety consistently.

Module 15: Food Safety Management Tools – Utilize tools to track, monitor, and improve food safety practices.

Module 16: Food Safety Training for the Staff – Train employees to maintain high standards of food hygiene.

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Link: Lifetime Premium Membership

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.