Take your hospitality career to the next level with our Level 5 Hospitality Management Course. Gain in-depth knowledge of guest services, operational strategies, and management techniques that drive success in the industry. Perfect for those looking to lead in hotels, resorts, and hospitality businesses.
Course Curriculum:
- Module 01: Introduction to Hospitality Management
- Module 02: An Overview of the Hotel Industry
- Module 03: The Process of Selection and Recruitment in the Hospitality Industry
- Module 04: The Process of Development and Training in the Hospitality Industry
- Module 05: Management of Front Office Operations
- Module 06: Management of Housekeeping, Engineering, and Security Operations
- Module 07: Management of Food and Beverage Operations
- Module 08: Management of Service Quality in the Hospitality Industry
- Module 09: Marketing in Travel and Tourism Business
- Module 10: Accounting in the Hospitality Industry
- Module 11: Customer Satisfaction
- Module 12: E-Hospitality and Technology
(See Curriculum)
What's included:
- CPD Certification
- Fully online, interactive course.
- Free PDF certificate on course completion.
- 24/7 access to the course for a lifetime.
- Online support
