Hospitality & Restaurant Management (HRM) Online Course

Key Features

• Accredited by CPD
• Instant e-certificate
• FREE PDF + Hardcopy certificate
• Easy payment method
• Fully online, interactive course with audio voiceover
• Self-paced learning and laptop, tablet, smartphone-friendly
• Learn Anytime, Anywhere
• 24/7 Learning Assistance
• Best Value Price
• Discounts on bulk purchases

Hospitality & Restaurant Management (HRM) is a dynamic field that blends service excellence, operational management, and customer experience strategies to create memorable guest interactions. This course provides an in-depth exploration of hospitality industry fundamentals, restaurant operations, and modern management practices. Students will gain knowledge about hotel management, front office operations, housekeeping, food and beverage management, and customer relations. The course also covers restaurant layout, menu planning, food safety systems, HACCP, drinks management, and marketing policies to ensure smooth and safe business operations.

Through this program, learners will build essential skills in leadership, problem-solving, staff training, purchasing, inventory management, and customer service. The curriculum integrates theoretical foundations with practical applications, ensuring students can confidently manage hotels, restaurants, and related hospitality establishments. This Hospitality & Restaurant Management (HRM) course is designed to meet global standards, preparing participants to thrive in international markets while adapting to cultural and business diversity.

Learning Outcomes

1. Understand core principles of Hospitality & Restaurant Management (HRM) effectively.
2. Apply professional skills to manage hotel and restaurant operations.
3. Develop strategies for improving service quality and customer satisfaction.
4. Implement food safety, hygiene, and HACCP standards across operations.
5. Analyze hospitality business trends and apply innovative management techniques.
6. Enhance leadership, teamwork, and communication skills in hospitality settings.

Course Link: Hospitality & Restaurant Management (HRM)

Course Curriculum

Module 01: An Overview of Hotel Industry

Module 02: The Process of Development and Training in Hospitality Industry

Module 03: Management of Front Office Operations

Module 04: Management of Housekeeping, Engineering and Security Operations

Module 05: Management of Food and Beverage Operations

Module 06: Management of Service Quality in Hospitality Industry

Module 07: Customer Satisfaction

Module 08: An Overview of the Restaurant Industry

Module 09: Restaurant Layout Management and Legal Requirements

Module 10: Food Safety Management System and HACCP

Module 11: Menu Planning

Module 12: Drinks Management

Module 13: Purchasing, Receiving, Inventory, and Storage

Module 14: Finding, Recruiting, and Training Employees

Module 15: Running a Safe and Clean Restaurant

Module 16: Customer Relations and Marketing Policy

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Link: Lifetime Premium Membership

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• Instant, Unlimited & Lifetime Access to 2500+ Courses
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Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.