Hotel Management with Hotel Receptionist and Hospitality Management

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

The role of a Hotel Receptionist is central to the smooth operation of any hotel, combining administrative tasks with excellent customer service. This Hotel Management with Hotel Receptionist and Hospitality Management Course provides learners with detailed knowledge of hotel operations, front desk procedures, guest relations, and hospitality management. By studying hotel receptionist skills, learners gain insight into managing bookings, addressing guest needs, and ensuring high standards of service.

Designed for aspiring hospitality professionals, the course covers essential management principles, communication strategies, and operational practices for hotels. Learners will explore customer service, reservation management, conflict resolution, and team coordination. With hotel receptionist skills at the core, this course equips learners with knowledge valuable for careers in hotels, resorts, and wider hospitality management, offering a solid foundation for progression in the industry.

👉 Enrol now via One Education  Eventbrite and take control of your future.

👉 Explore more courses on One Education.

Learning Outcomes

• Understand the responsibilities of a hotel receptionist within operations.
• Explore effective communication skills for interacting with hotel guests.
• Learn methods for managing reservations and front desk activities efficiently.
• Develop strategies for providing excellent customer service in hospitality.
• Apply hotel receptionist knowledge to support hotel management practices.

Who is this course for?

• Individuals seeking a career as a hotel receptionist or manager.
• Students interested in learning hotel operations and hospitality management.
• Professionals wishing to strengthen knowledge of hotel receptionist procedures.
• Learners aiming to improve guest service and hospitality skills.
• Those pursuing roles in hotels, resorts, or hospitality administration.

Career Path (UK average salaries)

• Hotel Receptionist – £21,000 per year
• Front Desk Supervisor – £25,000 per year
• Hospitality Manager – £32,000 per year
• Guest Relations Officer – £24,000 per year
• Hotel Operations Manager – £38,000 per year
• Concierge – £22,000 per year