Housing Officer Training

What's included:

• Grab an enrolment letter as a gift!
• Eligibility to earn a CPD & QLS endorsed certificate.
• Fully Online Recorded Class
• 24/7 & Lifetime Access
• Online support
• No hidden fees

Housing Officer Training plays a vital role in shaping the quality of life for tenants and supporting communities across the UK. A well-informed housing officer understands legal frameworks, handles tenant disputes with diplomacy, and ensures that housing conditions meet statutory requirements. This Housing Officer Training course introduces learners to the fundamentals of tenancy law, social housing regulations, property management procedures, and communication strategies used daily in the role.

Whether dealing with antisocial behaviour, rent arrears, or repair requests, a housing officer must remain fair, knowledgeable, and firm. This course provides insight into how policies are applied in practice, what landlords must deliver by law, and how officers balance enforcement with support. If you’re looking to gain clarity on housing frameworks, tenant rights, or your role within a housing team, this Housing Officer Training is designed to get you up to speed with the expectations—without the legal jargon.

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Learning Outcomes

• Understand the core responsibilities of a housing officer in the UK.
• Identify key housing laws and how they affect tenancy services.
• Learn how to manage rent issues, disputes, and tenant concerns.
• Recognise how housing policy guides decisions and daily actions.
• Understand the importance of communication in housing situations.

Who is this course for?

• Individuals working in housing associations or tenant services.
• Local authority staff managing housing-related responsibilities.
• Landlords wanting to understand housing officer procedures.
• New hires joining social housing or tenancy teams.
• Office staff handling tenant queries and property records.

Career Path: Jobs Related to Housing Officer Training

• Housing Officer – £29,000 average salary in the UK.
• Tenancy Support Officer – £27,000 average salary in the UK.
• Neighbourhood Officer – £30,000 average salary in the UK.
• Homelessness Caseworker – £28,000 average salary in the UK.
• Housing Advice Worker – £26,000 average salary in the UK.
• Property Management Officer – £32,000 average salary in the UK.