How can innovation in member experience improve retirement outcomes?

How can innovation in member experience improve retirement outcomes?

Join us to explore how innovation is shaping the pensions member experience

By The Pensions Regulator

Date and time

Location

Online

About this event

  • Event lasts 1 hour 30 minutes

Hear from industry experts as we explore the future of pension administration and member experience through the lens of innovation. This is an opportunity to gain insights, share experiences, and consider innovative approaches that could lead to improved pensions outcomes.

  • Get the regulators perspective on innovation
  • Hear about real-world case studies from the pensions industry
  • Participate in engaging breakout sessions with the pensions innovation community to define conditions for success

Agenda

Setting the scene: why now? (20mins)

  • Our industry panel will share provocations on the relevance of innovation in member experience today
  • We will share insights from TPR engagement and activity designed to support industry innovation

Showcasing innovation: lightning talks (20 mins)

  • Short, impactful presentations from innovators demonstrating real-world case studies
  • Reflection, lessons learned and practical applications for implementing innovative thinking/create conditions for innovation

Defining success: mapping the landscape (45mins)

  • Break outs for discussions on what meaningful innovation looks like in pensions and understanding links to potential impacts for retirement outcomes
  • Crowdsourcing key themes from the discussions to develop a shared set of principles for what good innovation looks like in administration and member experience

How to join

This is an online session, hosted via Teams. Register and add it to your calendar to secure your spot! Instructions on how to join will be sent to you nearer the time.

Organized by

Free