Free

Multiple Dates

HOW CHANGING CUSTOMER BEHAVIOR WILL IMPACT CONTACT CENTERS IN 2021

Actions and Detail Panel

Free
Event description
Webinar On-Demand! What does your business need to meet these changing customer expectations? Our Panel of Experts will tell you...

About this event

Watch this On-Demand Webinar Now!

What does your business need to meet these changing customer expectations? Our Panel of Experts addresses issues that are critical to contact center businesses, including:

  • The shift in customer behavior and communication channels
  • The rise of the ‘super agent’
  • How analytics can positively influence and predict the customer journey
  • How to adapt to manage fluctuating contact volumes
  • The use of incentives and training
  • Innovations and trends for 2021 and beyond
Share with friends
{ _('Organizer Image')}

Organiser Noble Systems

Organiser of HOW CHANGING CUSTOMER BEHAVIOR WILL IMPACT CONTACT CENTERS IN 2021

Click here to subscribe to our text messages.

Sian Ciabattoni

Marketing Director
Noble Systems

sciabattoni@noblesystems.com

Save This Event

Event Saved