Link to access can be found here: www.cx-centric.com.

Z o o m link is: https://us02web.zoom.us/j/82247678901

Hi All,

CXBRUSSELS is hosting another international conversation. These events are FREE during the time of the pandemic.

Have a think, get your points ready, and register now to avoid dissappointment!

There is a lot going on in the world, and this impacts our customers. During our last discussion Duong mentioned the importance of revisiting your Customer Architetypes and Personas. And we discussed reviewing the Customer Journey in light of recent events. In this converation we will dive deeper into this topic, benefiting from observations and examples from across the world.

As usual we have formed a panel of very knowledgable and innovative CX professionals representing each continent. But it won't be only us talking! We want you to join the conversation too. So be prepared to say something!

Host: Jonathan Daniels - Inventor of the CX CENTRIC playbook

Panelists

• Mandisa Makubalo - CX Advocate, Africa
• Ana Luisa Romera - CX Catalyst, Europe
• John Hanson - CX Expert and Author of 7 Ways Menu, North America
• Rodrigo Edwards - CX Professional, South America
• Ali Malik, Pakistan - CX Pioneer, Asia
• Lara Husselbee - CX Enthusiaste, Australasia

We may also have a special guest so stay tuned!

Register now to avoid disappointment!

This event is sponsored by CX CENTRIC