£140

How landlords can prepare for Managed Migration

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Citibase London Millbank

Millbank Tower 21-24 Millbank

Westminster

London

SW1P 4QP

United Kingdom

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Eventbrite's fee is nonrefundable.

Event description
This event will be an in-depth look at the past, present and future of Universal Credit and managed migration.

About this Event

Organisations delivering frontline support play an important role in helping people prepare for moving onto Universal Credit.

With an estimated 5 million new claimants expected to migrate to Universal Credit in the next 3 - 4 years now is the time for these organisations to take action to ensure they are fully equipped with the knowledge and tools to support their residents through these changes.

Policy in Practice has teamed up with Bill Irvine, UC Advice & Advocacy to help attendees learn how to prepare for managed migration. This workshop will be an opportunity for attendees to learn how to fully prepare for managed migration in order to minimise adverse effects on vulnerable residents.

Policy in Practice will share the latest Universal Credit and welfare policy updates whilst Bill Irvine will share constructive ways to understand your case load and identify tenants most at risk.

Format of the day

The format of the day will include presentations, interactive breakout sessions, networking and refreshments including coffee and lunch, followed by important takeaways which will help attendees to build their strategy for success. All of this is included in the ticket price.

Delegates will learn:

  1. How managed migration affects landlords
  2. How to smooth the transition to managed migration for tenants, including what you need to know about Transitional Protection
  3. What to include when building your own proactive strategy for managed migration

Agenda

10.00 – 10.20

Registration

10.20 – 10.30

Introduction and welcome

10.30 -11.00

Managed Migration - Background and introduction

Zoe Charlesworth, Policy in Practice

  • Where we are now
  • Policy and legislation updates
  • New Government impact
  • Lessons learned from the Haringey managed migration pilot

11.00 – 11.30

The view from the frontline

Nadine Burns, The Guinness Partnership

Nadine will take us through Guinness’ journey with Universal Credit to date, including their experiences as the only nationwide landlord to be part of Harrogate managed migration pilot.

11.30 – 11.45

Interactive breakout session with Q & A

11.45 - 12.00

Networking and coffee break

12.00 - 12.40

The key challenges to smooth delivery of Managed Migration

Bill Irvine, UC Advice & Advocacy

Bill will examine the potential threats to income management & tenancy sustainment that could emerge from Managed Migration, the ending of 'legacy claims' and the fact, around 40-60% of tenants having to rely on Transitional Protection to cover any shortfall both in immediate & longer terms.

Can DWP cope with the anticipated threefold increase in caseload and more complex and demanding cases they’ll need to handle?

12.40 – 13.05

Transitional Protection

Louise Murphy, Policy in Practice

Louise will examine the background, calculation and application of transitional protection. She will present analysis on those likely to be affected, levels of transitional protection and will cover how those supporting residents and landlords can ensure that claimants receive support and advice.

13.05 - 13:15

Interactive breakout session with Q & A

13.15 – 14.00

Networking and lunch

14.30 – 16.00

Interactive session: Developing a proactive response to managed migration in your organisation

Bill Irvine, UC Advice & Advocacy and Corin Hammersley, Royal Borough of Greenwich

This session will look at issues for social landlords preparing for managed migration and how to provide targeted support through developing priorities for a proactive approach. Bill and Corin will each give their own perspectives and guidance on best practices for ensuring a smooth transition for both residents and organisations.

16.00

Closing comments and discussion of action plan to take away

Who should attend?

Anyone responsible for delivering welfare reforms in local organisations.

Guest speakers

Nadine Burns, Customer Support Team Manager, The Guinness Partnership

As one of the largest housing associations in the country Guinness manage over 66,000 homes nationwide. As Universal Credit began rolling out, Guinness knew they needed a more consistent approach across service areas to target support to their 140,000 tenants. This approach also helped them to build 1,800 new homes, deliver £12 million of cost-savings and improve both customer and employee satisfaction year-on-year.

Corin Hammersley, Training, Policy and Welfare Rights Services Manager, Royal Borough of Greenwich

The Royal Borough of Greenwich prides itself on the holistic support it provides to its residents. As well as frontline services, they offer training, advice and benefit take-up support. Greenwich was recently awarded a place on the Reshaping Financial Support Action Learning Programme which will see them work collaboratively the LGA to build on existing good practice and accelerate further development of the support delivered to improve the financial circumstances of low income households.

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Date and Time

Location

Citibase London Millbank

Millbank Tower 21-24 Millbank

Westminster

London

SW1P 4QP

United Kingdom

View Map

Refund Policy

Contact the organiser to request a refund.

Eventbrite's fee is nonrefundable.

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