Influencing others and getting people alongside in organisations can feel like spinning plates.

Sometimes there is no apparent logic behind why someone ‘holds their ground’ and fails to take your message on board. This is often because there is an underlying issue that we and/or they might be discounting.

When: 27th April, 2018

Time: 12.30 to 1.30

Join our interactive webinar to learn about the concept of discounting and discover how to use the framework ‘Steps to Success’ to identify how best to direct the conversation to a successful outcome.

You will learn about:

• the concept of discounting
• the six levels of discounting
• how to tell at which level someone is discounting
• why influencing change doesn’t always work
• how to address people at different levels