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How to Coach your Staff - Essex
Mon 16 January 2017, 14:00 – 17:00 GMT
The way you communicate with your staff has a massive impact on whether you are getting the best out of them, or getting the worst! Using coaching techniques can make a world of difference to the quality of these interactions, and their output. Using coaching tools will allow you to communicate with better Emotional Intelligence (EQ). EQ is a key influencer when it comes to individual success. It comes naturally to some, and it’s also something which can be learned and improved.
This Masterclass session will help you to build your Emotional Intelligence and learn coaching techniques which will enable you to:
Understand the needs, concerns and issues which could be creating under performance and how to address them.
Learn the key words that we commonly use which DO NOT get results and how to avoid using them.
Learn how to use language which elicits a willing and motivated response.
Learn key questioning techniques which will make communicating with your staff easier and more positive.
We will also cover a bit on the basics of coaching, what it is and isn’t, and when to use it to get the best results.
Can you afford not to learn the simple techniques that can make the difference to how your staff respond to you?
Fees are £100 + VAT per person. There are reductions available if you are bringing more than one person from the same company.