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How to Deal with Difficult Clients and Requests - Webinar Recording

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Recording of the How to deal with difficult clients and requests - webinar run on the 22nd February 2017.

Description of the original webinar. :

Being an Information Professional based in a higher education careers service is a role that can be as diverse as it can be demanding. From dealing with initial queries from clients to enhancing the digital output of the service, Information professionals need to be able to demonstrate a range of skills and approaches. Whether you're an experienced IO or someone new to the profession, the Information Professionals' webinar series will help refresh your practice, share your ideas and learn from both the facilitator and each other.

This is the 2nd webinar within the sereis .

Further information will follow later.


Laura Brammar

Please note if you are booking the recording of the webinar from outside of the United Kingdom different VAT regulations apply. Before you submit your booking please contact us: pdu.support@careers.lon.ac.uk.

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