Actions and Detail Panel
How to deal with difficult clients and requests - webinar
Wed 22 February 2017, 15:00 – 16:00 GMT
Being an Information Professional based in a higher education careers service is a role that can be as diverse as it can be demanding. From dealing with initial queries from clients to enhancing the digital output of the service, Information professionals need to be able to demonstrate a range of skills and approaches. Whether you're an experienced IO or someone new to the profession, the Information Professionals' webinar series will help refresh your practice, share your ideas and learn from both the facilitator and each other.
This is the 2nd webinar within the sereis .
Further information will follow later.