£35 – £45

How to Deal with Difficult Conversations

Event Information

Share this event

Date and Time

Location

Location

Quorn Grange Hotel

88 Wood Lane

Quorn

LE12 8DB

United Kingdom

View Map

Event description

Description

What is the workshop about?

Dealing with a challenging or delicate issue can take people out of their comfort zone. This course considers how best to prepare for and conduct a difficult conversation.


What will it cover?

  • Strategies for resolving problems

  • Preparing for a difficult conversation

  • Conversation skills

  • Developing an outcome

This workshop will look at the skills and practice needed, from preparation to holding that difficult conversation. It will cover the various stages involved, including identifying needs, exploring options, and reaching an acceptable outcome. The underlying emphasis will be on fairness and preserving relationships.


Outcomes

Participants will:

  • Understand the steps needed to prepare for a difficult conversation

  • Be aware of the conversational skills required

  • Feel more confident in holding difficult conversations about challenging or delicate issues


The trainer

The workshop will be run by David Green from Green Pepper Consulting, a Leicestershire based social enterprise that works with VCSE and other civil society organisations specialising in improving working relationships, an ethical approach to leadership and management, and effective use of social media. David has many years of experience dealing with employment relations and managing staff.

Share with friends

Date and Time

Location

Quorn Grange Hotel

88 Wood Lane

Quorn

LE12 8DB

United Kingdom

View Map

Save This Event

Event Saved