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How to Deliver a Patient Centric Consultation in 7 Seven Steps (GLASGOW)

Marcus Haycock

Thursday, 5 September 2019 from 14:00 to 17:00 (BST)

How to Deliver a Patient Centric Consultation in 7...

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Event Details

7 Steps To A Patient Centric Consultation


Delivering a superb consultation is no accident – learn the secret to crafting a winning, patient-centric consultation to maximise your results.


  Why should I attend this workshop?


           ü Deliver your expert advice and create elevated levels of trust and value with your patients.

ü  Use a simple 7 step model to enhance the patient experience and train other staff members.

ü  Implement consultation tools that educate patients about all your procedures without any hard sell


ü  Increase overall patient satisfaction levels and stand out from the crowd.

Who Should Attend?

  •  Any clinicians who wants to maximise opportunities within the consultation.
  • Clinic Managers who want to drive consistency and excellence across the consultation process.

The 7 steps workshop is an essential tool in ensuring the patient is at the forefront of the consultation process. This title workshop has been attended by over 250* Healthcare Professionals over the last 2 years.

Places are strictly limited, reserve your space today and learn the secrets of ensuring your customer satisfaction exceeds expectations every time!

 Previous Attendees Feedback:

 “Adds clarity and structure to the consultation process and a deeper appreciation of how this can impact positively on our clients’ experience.”

Do you have questions about How to Deliver a Patient Centric Consultation in 7 Seven Steps (GLASGOW)? Contact Marcus Haycock

When & Where

Best Western Garfield House Hotel
Cumbernauld Rd,
G33 6HW Glasgow
United Kingdom

Thursday, 5 September 2019 from 14:00 to 17:00 (BST)

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Marcus Haycock

Marcus is a successful and creative Allergan Business Consultant with over 16 years’ experience working within the private surgical and non-surgical Medical Aesthetics Marketplace.

His passion is making a real difference to aesthetic team staff by providing them with the knowledge, tools and processes to make significant advances with the minimum amount of time and resources invested.

He consistently delivers a wide range of operational and strategic projects ranging from improving clinic efficiency, profitability, strategic/marketing planning, staff management, financial analysis, and website development.

He has a Business Studies Degree from Plymouth University and is a part qualified Management Accountant. He has written business articles for inclusion in Allergan Access, a client centred Business Resource website and is a podium speaker at national and international conferences.

In his career to date he has held a variety of commercial roles within sales, marketing, national account management, coaching, training and management.


2005 International Presidents Club Award - (Business Development Manager).

2007 Top Club- Business Development Manager

2012 International Presidents Club Award - Business Consultant of the Year

2015 Business Consultant Team Award

2017 Certificate of Excellence Award (Business Consultancy).

2018 Business Consultant of the Year  (Allergan Top Club Awards).

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