This half-day Complex Problem-Solving virtual training course will equip delegates with knowledge of how to recognise and address a range of complex problems. It will introduce you to practical skills that individuals and teams can develop to address complex problems, including superforecasting, situational awareness, and personal effectiveness.

Who should attend:

• Team managers & leaders
• Analysts
• Strategists
• Policy & Political Professionals

Why you should attend:

• Many key business, social, political problems in today’s world are complex. Everyone can benefit from techniques to help make decisions when faced with these situations.
• This course introduces you to techniques in an interactive fashion, which allows you to discuss and explore how they can best suit your purposes.
• Through both the course structure and interaction with fellow participants, you will explore a variety of real-world examples of complex problem-solving.
• You will benefit from a friendly, engaging and safe environment, where it’s perfectly okay to make mistakes without being judged

What are the benefits:

• Immediate awareness of key techniques for recognising and addressing complex problems, from analysis/synthesis to superforecasting.
• Knowledge of processes and learning pathways for improving you and your team’s techniques for addressing complex problems.
• Understanding your personal responses to complex problems, and how to build your personal effectiveness and lead others through complexity.

What you will get:

• Half-day virtual training from an expert
• Delegate numbers limited to a maximum of 8 per course
• Guidance and resources for learning pathways to further embed techniques within your particular environment

Course Agenda (half day): 09.30 to 13.30

• Introductions
• What is (and isn’t) complexity?
• Synthesis vs. analysis
• What complexity feels like
• Break
• Intro to superforecasting
• Monitoring for situational awareness – tools and techniques
• Break
• Preparing your team
• Personal techniques
• Your action plan

Course tutor: Dr Oliver Marsh

Dr Oliver Marsh is a former government official (No.10 Downing Street, Cabinet Office) and the founder of the Data Skills Consultancy. As one of the founders of the Rapid Response Unit in No.10 Downing Street, he provided analytical input during a range of fast-moving crisis situations, and supported and trained officials for a range of related government tasks.

He was the first Teaching Fellow for the UK Government’s ‘Accelerate’ program, tasked with creating and delivering a range of training courses for government communicators. He holds a PhD in social science from UCL, where he also taught interdisciplinary research skills and was nominated for an ‘Outstanding Teaching’ award by his students.

He is a Fellow of the think-tank Demos, the Higher Education Academy, the Royal Academy of Engineering, and an Honorary Research Associate of University College London.

If you have any questions contact us