How to Have Difficult Conversations ..and do them well!

How to Have Difficult Conversations: A Practical 6-Step Approach

Most business owners and leaders want a team that’s proactive, accountable, and engaged. They want smooth collaboration, open communication, and a workplace where people feel valued and heard.

They’re doing all the right things—holding meetings, setting expectations, and making themselves available—but somehow, it’s still not working.

❌ Conversations get avoided or turn into conflict instead of solutions.
❌ Feedback isn’t landing—people get defensive, shut down, or nothing changes.
❌ Issues fester because no one wants to ‘rock the boat.’
❌ Difficult discussions create stress and anxietyfor both parties, so they keep getting postponed.

And it’s exhausting. Instead of leading with clarity and confidence, they’re caught in a cycle of frustration, second-guessing, and firefighting issues that should have been resolved long ago.

But it doesn’t have to be this way.

I work with business owners, leaders, and managers who want to handle difficult conversations without stress, conflict, or avoidance. With the right approach, these conversations become opportunities for growth, stronger relationships, and better business results.

Join This Interactive Workshop and Learn:

✅ A 6-step framework for handling difficult conversations with confidence
✅ How to plan and structure conversations to make them productive (not stressful!)
✅ Techniques to reduce resistance, build trust, and prevent conflict
✅ How to speak with clarity and confidence while staying emotionally in control

This practical, hands-on workshop will give you the tools and confidence to navigate tough conversations—whether at work or at home—so they lead to positive change, not conflict or avoidance.

Who is this for?

If you:
🔹 Feel anxious or stressed about having difficult conversations
🔹 Avoid certain discussions because you worry about how the other person will react
🔹 Struggle to express what you really mean—or get defensive in the moment
🔹 Leave things too long and then blurt them out in frustration
🔹 Feel like your team isn’t quite following through as you’d like them to

Then this workshop is for you.

Ready to handle difficult conversations with ease and confidence?

🔹 Sign up now and get the skills you need to turn tough talks into opportunities for growth.

What our clients have to say

"Having been on this workshop a few weeks ago I can honestly say it's made a huge difference to my business. I'm always one to avoid confrontation of any kind, but as much as you try it does happen. CHRISTINE breaks it all down and gave me a process for dealing with difficult people, and it really does work!

Not that I'm looking for a fight anytime soon, but I know if one happens I've got a tried and tested technique for dealing with it. To be frank, I had no idea what to expect, but it helped change a lot of things in my business and even on the home front with my teenage daughter. If you've got the time, and you need the support, go you won't regret it."

"Perfect" - just what I needed to move my business forward"

"Worthwhile coming, wish I'd done it ages ago"

"Educational and informative"

"Very informative and I now have a clear path to follow"

"The structure was really important having a framework to adhere to really helps"