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How to Implement a CRM Masterclass - April 2017

Economic Change CIC

Friday, April 28, 2017 from 9:30 AM to 4:30 PM (BST)

How to Implement a CRM Masterclass - April 2017

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
Attendee   more info 2d 1h 32m £200.00 £0.00 £40.00

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Event Details

If you are leading the change within your organisation to implement a CRM system to help you better manage stakeholder relationships and improve monitoring and efficiency of delivery of services, impact measurement, fundraising or marketing, then this workshop is for you: 

Join this workshop to develop your knowledge on the following: 

  • About CRM systems and integrated tools, their benefits and capabilities
  • The process of system development to help project manage the lifecycle of implementation. 
  • How to plan and present your requirements and evaluate different options
  • The process of business analysis to analyse activities, processes and reporting requirements
  • How to manage change and develop an action plan for implementing a system 

The workshop is suitable for individuals who are tasked with reviewing and/or planning the design of a management system for their organisation. A system could help you manage Sales, Fundraising,  Marketing, Event Management, Client Intervention and Social Impact Measurement.

We have worked with over 80 third sector organisations to design system specifications and help implement Salesforce CRM to support the delivery of their organisation. 

Client Testimonials

'Excellent workshop. I have learn't new knowledge about what is possible within online systems and the route plan to building them'

' It has given me the tools to sell these systems to my board and workforce/volunteers' 

'It has given me awareness of our need to improve our systems and how to address this need.'

Have questions about How to Implement a CRM Masterclass - April 2017? Contact Economic Change CIC

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When & Where

CAN Mezzanine
49-51 East Road, London N1 6AH
N1 6AH London
United Kingdom

Friday, April 28, 2017 from 9:30 AM to 4:30 PM (BST)

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Economic Change CIC

Economic Change provides management solutions to organisations that have a social, economic or environmental mission.

Our aim is to help our clients maximise their efficiency, sustainability and socio-economic impact.

Our services include:-

Management Consultancy and Training - We help people and organisations to implement and develop new approaches to strategy and operational processes across business and non-profit disciplines. 

Management Systems – We help organisations implement customised Salesforce client management systems to manage and monitor operational activities of their organisation.

Find out more on our website: 

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How to Implement a CRM Masterclass - April 2017
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