Agencies thrive on client success — but client demands can quickly tip teams into chaos. So how do leaders stay client-first without sacrificing the wellbeing of their people?
In this honest and practical session, we’ll explore what it really takes to lead a healthy, high-performing client team in today’s pressure-cooker environment. Expect an open discussion about boundaries, intentional leadership, and building a culture where self-care isn’t a buzzword, it’s a business strategy.
We’ll unpack:
- Why self-care matters for leaders – and what it actually looks like when you’re running a busy account team.
- Why wellbeing is the first thing to go in tough times – and how that impacts long-term sustainability, culture, and client delivery.
- How personal wellbeing shapes your leadership decisions – and why stressed leaders rarely make strategic ones.
- Spotting and preventing burnout in your team – how to create the space, processes, and conversations that keep people healthy and motivated.
This isn’t about yoga mats and mindfulness apps. It’s about leading with intention, building resilience into your agency culture, and remembering that, as Steven Bartlett says, your health is the tectonic plate on which everything else balances.
Join us to learn how to look after your team, your clients, and yourself without dropping any of the three.
