This event is organised in conjunction with Dacorum Borough Council
How to Tackle Conflict with Confidence: A Practical Guide for Local Business Owners & Professionals
Conflict is an unavoidable part of running a business, or being in business, whether it's a disagreement with a team member, a supplier, or a customer, or tensions bubbling up within your leadership team. Yet so often, we delay or avoid these tough conversations - holding our breath, hoping the issue resolves itself, or resorting to abrupt decisions that may create more harm than good. In this interactive session, designed for local business owners & professionals, we’ll explore the common types of conflicts you’re likely to face, the typical (and often unhelpful) approaches we tend to take when fear gets in the way, and share simple yet powerful techniques that help you tackle difficult conversations with clarity, courage, and calm. You’ll leave with a free guide on "How to Dissolve Conflict Before It Escalates," giving you practical strategies you can apply straight away.
About Sarah Jones Coaching
Sarah Jones is an executive, team & leadership coach based in Hemel Hempstead, Hertfordshire, with extensive experience supporting leaders across the county & beyond. Having worked with some of Hertfordshire’s leading organisations, Sarah helps senior leaders & business owners navigate the challenges of leadership, from building high-performing teams to managing difficult conversations & resolving conflicts with confidence. Drawing on her own journey to board level by the age of 30, often as the only woman in the room, Sarah understands the complexities of leading under pressure. Her approach is practical, results-focused, & deeply rooted in helping clients shift from functional roles to strategic, visionary leadership that drives lasting impact.
