What will this session cover?
Collecting, analysing and reporting performance data to verify and measure the effectiveness of services helps local authorities make informed policy and practice decisions, with the ultimate goal of improving outcomes for the residents they serve. Hear how this has been done at Lambeth, along with some practical examples for to take away and apply in your own organisation.
Who is this session for?
If you want to learn how to use performance data to spot trends
If you want to learn how to improve the performance of your service
If you want to learn how performance management works