How to Win Customers and More Importantly, How to Keep Them!

How to Win Customers

and More Importantly, How to Keep Them!

With Carolyn Maniukiewicz, Director, Events in Partnership (Scotland) Ltd

A customer should never be a hindrance to your business but is the key to your success.

To win a customer and gain more customers is vital to your success, but of equal importance is keeping that customer as it costs more to get a new customer than to keep a current one satisfied.

These workshops are taster sessions to help you develop and start a new sales or business development strategy.

Who Should attend

· Sole traders

· Larger businesses from all sectors

· Marketeers

· Business Development personnel

· Sales teams

· Charities

The workshops will be interactive and be based on real life experience. They will be run by a professional leader who has worked across all sectors over the last 40 years.

This is not a training session straight out of a textbook but one that will lead to an action plan and clear and common-sense deliverables for your business.

We will give you tools and demonstrate the characteristics that will identify who is the best person within company to take on role. (It might not be you).