Humanising the design of digital local government services
Event Information
About this Event
Join us for the next Nomensa Webinar, hosted by our Head of Design, Will Wellesley-Davies.
As always, this webinar will be recorded and all those that sign up will receive a recording of the session shortly after it ends so please do still sign up if you are unable to watch this session live.
Humanising the design of digital local government services
Improving local government services online involves understanding the user-needs of not just residents and local businesses but also those of council staff, digital systems, service partners and councillors.
Whilst accessibility and engagement are essential to grow usage and advocacy for residents, consistency and improved design understanding will also help staff achieve improve service quality and efficiency.
In this webinar Will will cover the following questions:
- How do you address inconsistencies across websites?
- How do you design systems to cope with diverse service offerings?
- How do you engage users and build trust across diverse communities?
- How do you ensure accessibility doesn't compromise commercial objectives?
Will Wellesley-Davies - Head of Design at Nomensa
Will leads Nomensa's UX design team to craft award-winning digital brand experiences that deliver impact through compelling content and accessible UI design.
With a strong practitioner background, he's worked with an impressive list of clients from global commerce to local authorities and start ups, including Welsh Government, Brent, Cornwall and Walsall councils, Dropbox, Liberty Global, Virgin Money and BBC.