Identifying Critical Suppliers: A Key to Business Continuity in Social Care

Have you considered what would happen if one of your suppliers suffered a cyber attack or outage, leaving you unable to access critical information? How would you continue to deliver safe, effective care to your service users? What are the risks, and do you have a back-up plan?

This interactive webinar is designed specifically for social care providers to explore why identifying your critical suppliers is essential to maintaining business continuity and safeguarding the people you support. Hear real life examples and receive hands on support to manage your own supply chain risk.

You’ll be guided through practical steps to:

• Understand the risk landscape and why this is critical to social care organisations
• Map your supply chain
• Identify which suppliers are critical to your operations
• Assess risks to service delivery and user safety

As part of the session, you'll trial a new Risk Scoring Matrix developed by NHS England as part of the Cyber Improvement Programme - an easy-to-use tool that helps you evaluate supplier risk based on impact to operational delivery and potential harm to service users. A fantastic opportunity to contribute to system wide cyber resilience work.

Whether you're updating continuity plans or building a more resilient care model, this session will provide the tools and confidence to strengthen your supplier risk management approach.

And just one small request before you join us… To make the most of our discussions, please come armed with a list of your essential outsourced functions. Think of anything that’s handled by a third party rather than in-house - whether it’s your IT support, payroll provider, care planning software, or even the company that supplies your catering! Who are these unsung heroes (or hidden risks)? Bring the details along with you to ensure our conversations are meaningful and directly linked to your own organisation.

Who can attend?

These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.

This might include:

• Owners

• Registered Managers

• Nurses

• Administrators

• IT Professionals

• Quality & Compliance Leads

By registering for this webinar, you consent to us contacting you with event information and relevant post-event resources. If you choose to opt in, your details may be shared with NHS England for them to contact you directly regaring this webinar. Your details will not be shared with any other third parties.