Sales Ended

Improve Customer Service & Increase Automation across the Enterprise

Event Information

Share this event

Date and Time

Location

Location

Bounce Old Street

241 Old Street

Hoxton

London

EC1V 9EY

United Kingdom

View Map

Event description

Description

Join Unifii for an interactive seminar to understand how to enhance customer experience whilst improving service management delivery across the enterprise

Learn directly from industry experts, hear customer success stories and network with peers. This interactive seminar will be split into two halves.


Agenda:

10:15-11:00 Registration

11:00-11:15 Introduction to Unifii – Stephen Mamelok, Director, Unifii

11:15-12:00 The future of ITSM – Damien Davis, Product Management ITSM, ServiceNow

12:00-12:30 Performance analytics with ITSM – James Walters, Advisory Solution Consultant, EMEA, ServiceNow

12:30-13:00 Break for lunch

13:00-13:30 Unifii accelerated ServiceNow implementation – Myles Molloy, Head of Consulting, Unifii

13:30-14:00 Multiplex journey: ‘A good time to reset’ – Scott Bailey, Global IT Service Manager, Multiplex

14:00-14:45 ITSM & ITOM, Better Together – Mark Revill, Advisory Solution Consultant – EMEA Alliances and Channels, ServiceNow

14:45-15:30 Wrap up and table discussions


Places are strictly limited so don’t miss your chance to secure your place.

For further information contact enquiries@unifii.co.uk

Date and Time

Location

Bounce Old Street

241 Old Street

Hoxton

London

EC1V 9EY

United Kingdom

View Map

Save This Event

Event Saved