In this highly competitive and fast-moving area, how can you capture the imagination of shoppers and provide them high quality experiences that convert?
This Fashion Connect will have a special focus on lifetime customer value and how to determine it, including identifying what loyalty actually means and understanding cross-channel behaviour.
This conference will provide you with insight into:
- The best channels for recruiting new customers
- How personalisation is key to developing customer relationships
- The varying customer demographics and their expectations
- What makes a good customer – and how to keep them
- Acquisition vs retention
- How to manage returns effectively
Join us to ensure you gain access to the latest insights and trends in online fashion.